Custom America is strongest where the terminal, printer and enclosure come from one manufacturer, particularly kiosks and self-service. Decide the peripherals before the chassis, since adding a printer bay to an enclosure built without one is not straightforward.
What does Custom America manufacture?
Custom America supplies point of sale terminals, receipt printers, kiosks and self-service hardware, with a strong presence in hospitality, quick service and unattended retail. They are often specified where a self-service or kiosk deployment needs the enclosure, terminal and printer to come from one manufacturer rather than being assembled from separate parts, which simplifies both installation and support.
What should I specify on a Custom America kiosk?
Decide the peripherals before the chassis, because they determine it. Common requirements are a ticket or receipt printer bay, a scan module, a payment terminal mount and a card reader, and adding one later to an enclosure built without a bay is not straightforward. Mounting matters too: floor standing, wall mounted and countertop each carry different power, cabling and accessibility implications. Confirm your kiosk software supports the hardware in locked-down mode.
How do Custom America printers differ from standard receipt printers?
Alongside conventional countertop receipt printers, Custom America builds printer mechanisms and modules designed to be embedded inside kiosks and self-service enclosures, with front-facing paper presentation and larger paper capacity for unattended operation. That matters because an unattended printer running out of paper stops the whole kiosk, so capacity and low-paper alerting are specified differently to a staffed counter printer.
What warranty applies to Custom America hardware?
Terms vary by product line, with terminals, printers and kiosk enclosures not necessarily carrying the same cover, and printheads treated as consumables. For unattended kiosks the response time matters more than the term length, since a kiosk out of service is a closed lane that nobody is staffing. Ask us about current warranty and service options on the specific configuration before ordering a kiosk deployment.
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Send us what you are trying to do and we will come back with a specific recommendation rather than a catalogue. If you are replacing equipment, a model number or a photo of the existing setup is usually enough to work from.
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