POS Hardware Onboarding Checklist for ISVs
A successful POS onboarding starts before the customer ever logs into your software.
Hardware readiness is one of the most common reasons onboarding gets delayed. Missing devices, incompatible hardware, or incomplete setups can slow everything down.
POS Hardware Onboarding Checklist
- Receipt printer selected and compatible
- Correct interface chosen (USB, Ethernet, Bluetooth)
- Cash drawer compatible with printer
- Barcode scanner configured correctly
- All required cables and accessories included
- Tablet or terminal setup ready
- Network configuration verified
Common Onboarding Delays
- Wrong hardware purchased
- Missing components
- Incorrect setup configurations
- Unverified compatibility
How to Prevent Hardware Issues
The best way to avoid onboarding delays is to guide customers before they purchase hardware.
- Provide approved hardware bundles
- Standardize configurations
- Offer a guided buying experience
Make Hardware Setup Simple
A curated hardware portal ensures customers are fully prepared before onboarding begins.